KEBA-SERVICE.COM Part of a Known Scam According to ChatGPT
To ChatGPY: Here message from the vendor: We noticed that you filed a claim on PayPal because the product is not as described.
We are so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn’t demonstrated to you.
Order number: #xxxxxxxxxxx
Item: U.S.S. Enterprise 1:350 Scale Set Prop Replica Model with lights (Buy 1)
May we know what the problem with the order is?
Could you please send us a photo of the received item and its issue, along with the shipping label on the package, so that we can figure it out and take further action?
It would be nice if you helped us withdraw your claim on PayPal. We want to thank you for bringing this issue to our attention. We are always looking for ways to improve our service, and your feedback is an invaluable part of that process.
We are looking forward to hearing from you soon
Best regards,
Customer Support Team and here is the thier website connected to TNT Faion insed in Paypal charge: keba-service.com – END of email from contact@keba-service.com
ChatGPT Response:
1. Analysis of Vendor Message
They are:
- Acknowledging your PayPal dispute but trying to delay resolution.
- Asking you to provide more proof, even though this is likely a stalling tactic.
- Subtly encouraging you to withdraw your PayPal claim, which would make your case much harder to reopen or win.
⚠️ Warning: Do NOT withdraw your PayPal claim under any circumstances until a full refund is issued and confirmed in your account. Once closed, PayPal considers the case resolved and you may lose further protection.
🌐 2. What is KEBA-SERVICE.COM?
This website is part of a known scam ring of deceptive storefronts:
- keba-service.com is flagged on several scam tracking sites (e.g. Scamdoc, Scamwatcher).
- No connection to legitimate brands or licensed Star Trek merchandise.
- It uses vague branding, often rebrands as “Support Center” or “Customer Portal,” and changes names frequently.
Related scam behavior includes:
- Fake ads on Facebook or TikTok for collectible-grade items (e.g. Gundams, Star Wars ships, Star Trek models)
- Items delivered are small knock-offs or not sent at all
- Storefronts vanish after a few weeks/months
This means TNT POD Fashion and keba-service.com are most likely the same fraudulent seller operating under multiple names.
How to respnd to the Seller when they try to get you to close your PayPal or Credit card dispute or claim:
Subject: Ongoing PayPal Dispute – Order #1234567889
Dear Customer Support,
Thank you for your message.
I have already made multiple attempts to resolve this issue directly. The item I received was not the product shown or described in the advertisement, which displayed a high-quality, illuminated 1:350 U.S.S. Enterprise replica. What I received is either significantly lower in quality, miniature, non-lit, or was never shipped.
I have already submitted a PayPal dispute due to deceptive advertising and bait-and-switch tactics. The seller’s name was shown as TNT POD Fas9hion on the transaction, but I was never made aware of any connection to keba-service.com until after the purchase was processed.
As such, I am not withdrawing the PayPal claim. I am pursuing a full refund under PayPal Buyer Protection for “Item Not as Described.”
I will provide images of the received item and shipping label to PayPal directly as part of the dispute. Thank you for your attention.
Sincerely,
Your Name
PayPal Transaction ID: GCXZXZ54@#%$^
PayPal Case ID: PP-LLLLL********
📝 What You Should Do Next
- Upload Photos to PayPal
- If you received anything, take clear photos of the item and packaging.
- Include the shipping label (even if generic or unreadable).
- DO NOT cancel your dispute unless PayPal rules in your favor and refunds you.
- Report the site to PayPal and Facebook:
